Augsburg’s municipal works have created an innovative payment system, which is be used in the WWK ARENA – KAROpay. Instead of cash, visitors will be able to pay with their FCA CARD or their KAROCARD.
This ensures shorter queues at the food and beverage stands and thus more time for football – all thanks to KAROpay! Roughly 40 KAROpay-employees are stationed in and around the WKK ARENA, wearing easily recognisable bright green clothing. Visitors can purchase new FCA CARD’s here for a €2 deposit or reload their already existing FCA CARD’s.
It’s even easier online at www.karopay.de.where you can check your current balance and register a credit card to load your card with. This also allows you to lock your card in case it is lost. Unlike other cashless card-systems, KAROpay does not operate in a fully self-contained system. Visitors in the WWK ARENA can pay with their FCA CARD, as well as their KAROCARD and LEW Card, which is part of KAROpay’s network. Further functions beyond outside of the WWK ARENA are already being considered by Augsburg’s municipal works.
Sascha Busse, the managing director at payment solution services GmbH who us responsible for KAROpay, outlines all details regarding the FCA CARD in the following interview:
Where can KAROpay be used?
Sascha Busse:KAROpay is the official payment system at the WWK ARENA. Food and beverages can be bought in the stadium using the FCA CARD.
How long is the FCA CARD valid?
The card is valid for at least one year.
How much does KAROpay cost?
The FCA CARD itself doesn’t cost anything. A minimum of €10 must be loaded onto the card on the initial deposit, of which €8 will be available to spend while €2 is taken as a deposit. Owners can load up to €150 on their FCA CARD (including the deposit).
Where can I get an FCA CARD?
From one of the many mobile KAROpay-employees stationed around the WWK ARENA during the games. Loading money onto FCA CARDS is free of charge at these stations.
How does KAROpay work?
KAROpay works with a contactless RFID technology from Legic and its functions and capabilities stretch far beyond use as a payment system. At www.KAROpay.de, for example, you can multiple cards at once and recharge your cards in an easy and trouble-free way.
What do I do with the FCA CARD when the game is over?
- You can take it home with you to use on your next visit to the WWK ARENA.
- Unloading stations are provided on site and will be open until roughly one hour after the game. Once the card is unloaded you are free to take it home with you.
- You may return the card completely at the unloading stations. You will receive all the remaining credit from the card and your deposit.
How secure is KAROpay?
Both the KAROCARD and the FCA CARD are exclusively read on customised card readers. Furthermore, all data transmissions and all saved data on both KAROpay cards are encrypted and thus secure from unauthorised access and manipulation. The cards are not personalised but can be registered and managed under www.karopay.de
KAROpay employees are easily identifiable in the stadium due to their bright green clothing.